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How Do I make a inworld ticketed event work? (advice thread)
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Doubledown Tandino



Joined: 07 Sep 2007
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PostPosted: Thu Jun 12, 2008 1:54 pm    Post subject: How Do I make a inworld ticketed event work? (advice thread) Reply with quote

here it is.   There's been plently of talk and thoughts about inworld ticketed events.   do they work?  if they do work, how do they work?
Here's the thread.... post your ideas, experiences, pros, and cons relating to charging for an inworld event.

(now please note, this talk has been hashed and rehashed.... but where exactly?    lets make this the centralized thread so anyone new to event management can get up to speed about the event charging options.)
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Doubledown Tandino



Joined: 07 Sep 2007
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PostPosted: Thu Jun 26, 2008 3:31 am    Post subject: Reply with quote

well, im not suprised that there's no response.. cause no one exactly knows the answer is, or what to do....

Some of us think... maybe it will take a massive shift of thinking and agreement amongst venue owners.

some of us think, there should never be a charge.

Some of us think.. there's still some sort of portential to create a ticketed sl event and have it work... but are simply stumped...
---

so, lets start at the basics... people pay to go to something they want to see and something where they think what they are paying for is worth what they are expecting.

Is there anything in SL that is currently worth paying for that cannot be gotten for free?
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Silas Scarborough



Joined: 04 Sep 2007
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PostPosted: Thu Jun 26, 2008 4:46 am    Post subject: Reply with quote

Lots of people have done ticketed events but how many have done a second one.  Not many.  I've seen all kinds of hype about how successful they were but if that was really the case then why don't you see them all the time.

SL people expect to be able to see you all the time and they're not going to pay $1000L every day of the week to do that, particularly if they had to do it for three or four shows a night.  The only way you're going to get anything serious happening with a ticketed event is charge a whole hell of a lot more than than per ticket and to reduce your concert schedule radically to increase demand for the ticket.

I'm not being negative; I'm being realistic.  Hype doesn't make something a good idea.
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Doubledown Tandino



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PostPosted: Thu Jun 26, 2008 10:49 am    Post subject: Reply with quote

Yes, I take your thoughts as totally realistic,  and not bein negative.

And yeah, I do believe that you are right, that there have been sucessful ticketed events, but I don't think they ever did a second one.

The idea of presale tix to a limited access show is a way that probably works well.....  but you really have to push the promotion and sales.   The organization with selling presale tix isn't probably even worth the aggrivation.

But what about using the land's pay to enter option,   does that ever work?


.... and lets think normal dollar figures... I'm not talking about charging $4L per person to enter a show....... RL,  
$5usd-  cover charge ya may grumble a little
$10usd -definite grumble and the show better be good!
above $10usd -either its a mega party of locals, or its a headliner show.

I wonder,   is there a way to charge $2000L or more for a covercharge to an SL event..... maybe, but what the show consists of.....  it's gotta be a $2000L show or basically everyone is just gonna be pissed off, and that's if anyone arrives....

....so, lemme make up an example:    Ticious through Spotlight Promotions finds a way to have the RL AC/DC come in a do a live show in SL at Rocky Shores. Ticious books opening acts Nad Gough and Silas Scarborough, then AC/DC.
(I picked AC/DC as a general example of a band, that most anyone would wanna check out live in SL....  even if ya dont like em, you'd still wanna go)
that, for example, is a show where I'd hand over $2000L gladly.... (and I'd probably throw Rocky Shores $5000L just as a donation for making it happen.).    I think there's a potential here in relation to grabbing some RL musicians and riding some coattails to boxoffice sales.

at this point we've come to 3 conclusions to work from:
1) cover charge events have worked in the past, but the event producer rarely does a 2nd one after realizing it wasn't worth the effort.
2) selling preshow tickets is a way to sell tickets to a SL show
3) bringing in a RL band, and adding SL musicians to the show has potential for a ample priced ticketed event.
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ticious



Joined: 03 Sep 2007
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PostPosted: Thu Jun 26, 2008 10:56 am    Post subject: Reply with quote

Doubledown Tandino wrote:

Some of us think... maybe it will take a massive shift of thinking and agreement amongst venue owners.

Not the venue owners . . . as long as less than 10% of the audience even feels the venue deserves a tip, the market is not there.  The massive shift of thinking needs to happen among the audience first, and massive shifts in thinking don't happen over night.  The mindset IS shifting, but as should be expected, it's shifting slowly.  

Doubledown Tandino wrote:
some of us think, there should never be a charge.

And there never should be an across the board charge and there never will be.  There is NOT a one size fits all answer and ticketed events are NOT the panacea to the financial woes of live music that some folks think they are.  It takes time and effort to build a market.  That's not measured in weeks or months, it's measured in years.  We are way ahead of where we were this time last year (when we were at the tail end of the "Keep Music Free" campaign and many folks were grumbling about greedy venue owners taking advantage of hapless musicians), we'll be even further ahead this time next year.

Doubledown Tandino wrote:
Some of us think.. there's still some sort of portential to create a ticketed sl event and have it work... but are simply stumped...

There is.  But if you jump the gun and over do ticketed events, prepare to lose your shirt.  The only reason the ticketed events that have had success to date have had that success is because they're novel.  Try it across the board right now and Live Music in SL will drop dead in its tracks.

Doubledown Tandino wrote:
so, lets start at the basics... people pay to go to something they want to see and something where they think what they are paying for is worth what they are expecting.

They don't do this in SL.  They do this in RL.  You can say it's the same thing all you want.  It's not.

Doubledown Tandino wrote:
Is there anything in SL that is currently worth paying for that cannot be gotten for free?

Not that I know of.  This is one of the big reasons for my last answer.  Add to that the fact that LL is still presenting SL as either a free game or a place to make money.  We have no cash paying consumer class.  Until that develops, no folks won't pay cover charges and successful ticketed events will continue to be one off special events.

No matter how much you wanna, you can't rush this trend.  And the problem is not the venue owner's unwillingness to charge, it's the audience's unwillingness to pay.
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ticious



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PostPosted: Thu Jun 26, 2008 11:02 am    Post subject: Reply with quote

Doubledown Tandino wrote:
....so, lemme make up an example:    Ticious through Spotlight Promotions finds a way to have the RL AC/DC come in a do a live show in SL at Rocky Shores. Ticious books opening acts Nad Gough and Silas Scarborough, then AC/DC.
(I picked AC/DC as a general example of a band, that most anyone would wanna check out live in SL....  even if ya dont like em, you'd still wanna go)
that, for example, is a show where I'd hand over $2000L gladly.... (and I'd probably throw Rocky Shores $5000L just as a donation for making it happen.).    I think there's a potential here in relation to grabbing some RL musicians and riding some coattails to boxoffice sales.


So I'm gonna gross just a little over $1,100 USD for that show (assuming I'm able to sell 60 tickets at L5k per).  I seriously don't bet I'm gonna get AC/DC for that kinda juice.  And even if I did, how do I cover my time for doing the promotions (AC/DC is gonna want more than just a listing in the live music events and a notice to the Rocky Shores group) and who's gonna pay the lawyer who's gonna draw up and check out the contract between Rocky Shores and AC/DC?

And folks aren't gonna flock to that show at L$5k per ticket because they're gonna assume I don't really have AC/DC.  They're gonna expect just another bunch of avies running animations to a CD.

Part of what made Circe's shows successful was the limited access and pre-sales.  It made the show feel unique and exclusive.  Take that away (and take away the guarantee of a lag free show, which you can't generally deliver reliably in SL even with only 10 tickets . . . . SL just doesn't perform that reliably) and you take away the incentive to pay.  Parcel entry fees (cover charges) aren't going to fly at this stage.

The summation to this whole conversation is that the best way to hope to ever make ticketed events a normal thing is to keep doing them on the small and limited scale that they're being done now until the audience gets used to the idea.  We gotta accept the facts of the 'world' we're working within.  It's a new media and one most folks don't think of as a media,  most folks (and these are the folks were expecting to pony up the money here) think of it as a game and a free to cheap pass time.  They draw distinctions between 'virtual' entertainment (which has value only as long as it's free) and 'real' entertainment.

For further reading as to this mindset see the thread on this topic in the general SL Resident's Forum.
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Silas Scarborough



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PostPosted: Thu Jun 26, 2008 11:52 am    Post subject: Reply with quote

Doubledown Tandino wrote:
Yes, I take your thoughts as totally realistic,  and not bein negative.

And yeah, I do believe that you are right, that there have been sucessful ticketed events, but I don't think they ever did a second one.

The idea of presale tix to a limited access show is a way that probably works well.....  but you really have to push the promotion and sales.   The organization with selling presale tix isn't probably even worth the aggrivation.

But what about using the land's pay to enter option,   does that ever work?


It's not a question of whether it works but whether it's worth doing.  Some of the ones that received the most attention were an early one with Paisley Beebe and quite a bit later there was one with Komuso and Johin, none of whom ever did it again.  There were others but those ones got the most publicity.  

The fact is that you can't do a ticketed event one night and then play for tips the next night.  It's just flat-out absurd to expect people to put up with that.  The audience isn't stupid and treating them that way they'll just go somewhere else.
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Doubledown Tandino



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PostPosted: Thu Jun 26, 2008 11:59 am    Post subject: Reply with quote

thanks silas and ticious.  Ticious, beyond your points all being valid, you have good quoting skills.
LOL.  just replying that I read the above thoughts.
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ticious



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PostPosted: Thu Jun 26, 2008 12:13 pm    Post subject: Reply with quote

Silas Scarborough wrote:
 Some of the ones that received the most attention were an early one with Paisley Beebe and quite a bit later there was one with Komuso and Johin, none of whom ever did it again.  


Actually, I think both Paisley and Komu have done this more than once and I know that Von was planning to do some of his own.  And I'm totally positive that Komu has sold out at least two ticketed shows, perhaps more (I'm not so positive about Paisley).

But these are special events and they promote them primarily through their own fan groups, not broadly across the board.  That's why you may not have heard about them.  They sell out within their own, already established and loyal, fan base.  This lays good groundwork in the minds of the listeners (cracks the door open on the idea of ticketed events) and may eventually set the stage for broadly marketed ticketed events but it does not signal that the day is here for the success of ticketed events generally.

I know I sound like I'm trying to nail the coffin lid down on this whole idea.  That's not my intention at all.  I'm only saying that we shouldn't be looking to established names like Komu for our cues as to whether the time is right, we should be looking to the general audience and listening to them.  What they said in that thread Toxic cross posted was pretty darn clear.  Just about the only ones who were willing to pay are already tipping and generally speaking, these are the small handful of people who are already active in SL music.  Many folks said they won't do either (tip or buy a ticket) and don't feel they should.  Then there's the huge percent of SL residents who don't come to live music events at all and see no value in them even for free.

So I'm not saying "never".  I'm saying we have other work to do to prepare the soil first and that's where our efforts should be focused today.  The time to focus on ticket sales is after we've created a market to pay for them.

So the name of this thread is how to make ticketed events work.  The answer is easy.  Create a market within SL and stop looking to RL for your model.
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Nad



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PostPosted: Fri Jun 27, 2008 9:02 am    Post subject: Reply with quote

These days a crowd of 20 is a pretty good turn out. Some do much better than this of course, but 20 is probably a typical crowd to see a good show. This does not in any way represent demand. A performer with hundreds of people in their group will often play for less than 20. This is an absolute statement of the lack of demand.

It is all a matter of numbers. We have hundreds of performers to several hundreds of audience people. I suspect its about 20 audience people available for each performance, given the number of concurrent performances. This is a guess, but I feel it's in the ball park.

More numbers come into play - or rather do not. There are x number of active accounts in SL. For purposes of discussion let's call that 1 million active accounts. To wander farther down the path of conjecture, consider that in RL most everyone likes music, listens to music, and obtains music in some fashion.

It is safe therefore to suggest that of the million active accounts in SL, hundreds of thousands are music lovers. While playing SL in their fashion - sex clubs, Gorean clans, furries, elves, builders, writers, teachers, educators, etc. - these people are probably listening to home stereos, ipods, internet radio, etc. because they enjoy music, as most people do.

Most have no idea there is a SL music scene. If they have heard of it perhaps they have not been interested in the notion enough to ever come to a performance. More importantly, their circle of friends - their social structure - is exclusive from the social network that exists in the SL music community.

I had hoped that SLMC would be the mechanism to somehow reach out to the newcomers and other communities, and so increase the audience to performers ratio. It has not done so yet. In fact, and I do not intend this as criticism, just observation, it has instead created a more cliquish social structure. This structure is presented with a face of 5 or 6 people who post here so much that to an outsider they would appear to represent SLMC itself. Being as that presents the opinions of 5 or 6 people's views (and some of those may agree with each other on a regular basis) it excludes the views of less frequent contributers.

When outsiders come to look at a new community it is only human and natural to surmise who "runs the show" and what their opinions are. I cannot view SLMC as these visitors might, but I have tried to do so. I would come away thinking it a cliquish insiders' forum that I have no hope to become fit into.

So, in my opinion, SLMC to date has not reached out very far at all, and has instead become daily more of an insiders' forum.

Much work needs to be done to grow the audience base dramatically before ticketed events become a reality. A reality made possible because ticketed events are a necessity. To you performers: the size of your audience is not the measure of how talented you are or how well you perform. It is merely an indication of a small pool of people aware enough (and interested enough) to look for music events to begin with. As it stands, with few exceptions, our crowds are made up of people who already know who we are and what we do. They decide which of the performers they enjoy, and of those which one performance they wish to see at say 4PM today. That's coupled with other factors too; which venue the show is at and, perhaps more importantly, where their circle of friends are likely to be.

I wouldn't dream of selling tickets to my shows knowing that I am privilidged to have had my show selected at this or that event by how ever many make that decision. I, like all of you, have more supply than demand.

I could end this long windy post with questions (but I am far too verbose for that). After a year of this forum what are we doing or planning to do to reach out to other communities - to interest them in what we do? You do understand just telling people we are here is not sufficient? People must be interested. How long you have been performing, what your RL music experience is, that you have a myspace address is... well really - it's uninteresting. It's dull. It's of interest primarily to those who are already here.

People come to SL for some excitement in their lives. What are we doing to let people know how much fun we have? The best representations of that aspect - that fundamentally important aspect, comes from the non-performing music lovers that post enthusiastically here. Unfortunately, hundreds of thousands of active SL people do not come here to read those posts.

We need to reach out. We need to entice. We need to be cool and desirable. We need to be wanting to help newbs get the boxes off of their hand, not annoyed that they don't know how to turn a stream on. We want people to come, and we want them to stay. They will only do so if they want to do so. We need to think of ways to create that want.

If you know of ways to increase demand, I'd love to hear them.
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